I have been at STEP since 2002 and my job and the organisation has changed incredibly during that time. My role is always varied - I am responsible for the work 'behind the scenes' in the office; everything needed for the day-to-day running such as administering new referrals, inviting young people to groups, speaking to referrers and parent/carers, document proofing, maintaining and organising resources, insurances etc etc! I have a BSc degree in Social Sciences and am NOCN Level 3 qualified in Youth Work so have also written and run lots of different sessions (a long time ago now!) and still like to help the project workers with resourcing activities that they very cleverly come up with. Seeing and hearing the stories of young people who first come to us compared to when they leave, and how they progress in the future, is extremely rewarding, and adapting to the changes in focus of referrals keeps my role really interesting.